The agency site nobody can edit
A page builder only the agency understood. Changing the phone number means a ticket, a wait and an invoice — so the hours are still wrong.
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Websites & hosting
A website built to get you calls.
Built around your business, fast on a phone, found on Google, with every enquiry counted — and hosted by the person who built it, so one call gets things changed.
Sound familiar?
Why the website isn't bringing in work
Built once, handed over, never touched again — these are the problems we hear about most.
WordPress, the plugins and the hack
Thirty plugins, each one a door. Nobody updated them, one got exploited, and now the site is down or quietly serving spam.
"We have a site, but the phone doesn't ring"
It looks fine, takes nine seconds to load on a phone, has one page called Services and never names a suburb. Google has no reason to show it.
The developer who vanished
A mate's cousin built it, then moved on. The domain's in their name, the hosting on their card, and nobody knows the login.
What you get
Built to be found, fast and counted
Six things every site we build does — not add-ons, just what a site needs to earn its keep.
Built around real searches
We work out what customers type — the service, the suburb, the problem — then give each service and area its own page. SEO for small business keeps it found after launch.
Fast, with nothing to patch
Plain static pages served from AWS CloudFront. No database, no plugins, no security scramble — and it loads quickly on a phone with one bar of signal.
Every enquiry counted
Forms post to the site's own backend, and each enquiry is logged with where it came from: an ad click, a search, a referral — so you know which marketing pays for itself once Google Ads are running.
Structured data and a pre-flight check
Every page carries structured data so Google understands what you do and where. An SEO audit runs before every deploy, so a broken link or missing title never quietly goes live.
You own the domain and the code
Domain registered in your name, code in a repository you hold the keys to, hosting account yours. Leave, and you take the lot with you.
Copy written with you
Plain English, from a conversation rather than a questionnaire. Your real services, your suburbs, your licence number — no "solutions".
After launch
Website care, not just hosting
Hosting is a server. Care is someone watching it, keeping the site current and making the small changes you'd otherwise put off. $75 a month per site covers:
Hosting, SSL and backups
Served from AWS CloudFront, an SSL certificate that renews itself, and backups of code and content you can ask for any time.
Updates, monitoring and DNS
Dependencies kept current, uptime and form delivery watched, and your DNS looked after — the records that keep email and the website pointing the right way.
Minor content changes
About half an hour a month of small edits — a phone number, a price, a photo, a new service. Email it; most go live the same day.
A new page, a redesign or a new form is a bigger change — quoted first, rates on the pricing page.
How it works
Brief to live in about two weeks
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01
Brief
A 30-minute call about the work, the customers you want more of and where. Back comes a page list, a fixed price and a date.
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02
Build
Copy, pages, forms, structured data and tracking — about two weeks, with progress on a preview link.
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03
Review
You read every page and we change what's wrong. Nothing goes live until you've said yes to the words — they're yours.
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04
Launch & care
Domain pointed, Search Console and Analytics in your own accounts, first audit run. Then care takes over, and the rest of what we do is a conversation away.
What it costs
A fixed price, quoted before we start
Prices are what you pay — no GST is added. Care is month to month and the 90-day guarantee applies: if you're not happy in the first 90 days, every monthly fee you've paid comes back — set-up fees and advertising spend excepted.
Website build
From $2,500
Most builds land between $2,500 and $3,500, depending on how many services and areas need a page. One fixed price before work starts.
- A page per service and per area
- Copy written with you
- Forms, enquiry tracking, structured data
- Domain, code and hosting in your name
Website care
$75 a month per site
Hosting on AWS, SSL, backups, updates, monitoring, DNS and about half an hour of small changes each month. Cancel any time.
- Small changes live the same day
- Bigger changes quoted first
- 90-day money-back guarantee
- No lock-in
Why an IT business builds websites
Web, hosting, search and IT.
One roof.
A website touches everything — the domain, the email hanging off it, the Google profile, the ads landing on it. When one person runs all of those, a broken form is fixed the same day, not lost between three vendors.
- No finger-pointingSite, hosting, DNS and email run by one person who can change the code.
- Plain EnglishYou'll know what changed, why, and what it did. No ticket numbers, no "level one".
- Own everythingDomain, code, hosting, analytics: in your name from day one, documented.
- No lock-inMonth to month. Stay because the site brings in work, not because a contract says so.
Who it's for
Built around how your business works
The businesses we build for most.
Tradies
Electricians, plumbers, solar and data installers: a page per service and suburb, click-to-call on every screen, a quote page per ad.
Allied health practices
Careful service pages, a link straight to your bookings in Cliniko, Splose or Halaxy, and copy that stays inside the National Law advertising rules.
NDIS providers
Plain-language pages participants and support coordinators can actually read, and a privacy policy that matches how you handle information.
FAQ
Fair questions
Do I need to write the copy?
No. We write it from a conversation with you — what you do, who for, where, and what customers ask when they ring. You read every page and correct anything that doesn't sound like you before it goes live.
Can you move my domain and email safely?
Yes — email first, so nothing bounces. We record every DNS entry before touching anything, move the domain into a registrar account in your name, point the site, then test mail both ways. If your email runs on Microsoft 365, that's our day job.
What happens to my old site?
It stays live until the new one is ready. On launch day we point the domain at the new site and redirect the old addresses, so links in Google, on your invoices and in your Business Profile keep working.
Can I edit it myself?
You can. The site is plain code in a repository you own, so a change is a text edit, not a wrestle with a page builder. Most clients just email the change and let care handle it — small edits are included.
Is WordPress bad?
No — it runs a large share of the web. The trouble is upkeep: core, theme and a stack of plugins all need updating, and the site gets hacked when they don't. Static sites have nothing to patch, so that's how we build.
What about photos?
Real photos of you, your van and your work beat stock every time. Phone photos are fine; we'll tell you what to shoot. Where stock is genuinely right, we pick an image that doesn't look like one, and never use a photo without the rights.
Want a straight answer on your current site?
Send us the address. We'll tell you what's holding it back and what it'd take to fix — free, no obligation.
Book a free 15-minute chator call 0439 649 099 · email hello@tidewire.com.au